Shipping policy
A variety of Order delivery/collection methods are available as set out below. However, we constantly strive to improve customer experience and may introduce additional delivery or collection methods across our shopping channels. Please check back frequently to see if more options have become available.
| Shipping Method | Emirates | Cut Off Time | Delivery Timeframe | Cost |
| Same Day Delivery | Dubai | 10 am | Same day | AED 35 |
| Same Day Delivery | Abu Dhabi | 10 am | Same day | AED 35 |
| Express Delivery | All Emirates | --- | 1-2 working days | AED 15 (Free above AED 250) |
| Cash on Delivery | All Emirates | --- | 1-2 working days | AED 40 (Free above AED 250) |
| GCC |
--- | --- | 3-5 working days | AED 60 (Free above AED 500) |
Other shipping terms and conditions:
- Orders placed after the cut-off time and/or on any UAE public holiday will be deemed placed on the first UAE working day following the date on which the Order was submitted.
- Delivery timelines are estimates.
- Gift wrapping is not currently available for purchases
- We reserve the right to impose delivery charges where your Order is not accepted at the address supplied to us on the confirmed date of delivery.